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IT Support Specialist

IronOrbit · Anaheim, CA · Managed Services team

Compensation

$23 – $30 /hr

Employment type

Full-time

Work setting

On-site

Location

Anaheim, CA

Schedule

Day shift

Posted

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Job overview

The IT Support Specialist role is listed in Anaheim, CA, and the posting describes a fully remote position supporting customers across the Pacific Time Zone. Pay is $23–$30 per hour. IronOrbit’s Managed Services team supports customer technology environments.

What you'll do

  • Investigate and resolve escalated technical issues across applications, operating systems, virtual desktops, authentication, networking, endpoints, and infrastructure. Support user accounts, Microsoft 365, Active Directory, devices, hosted applications, and monitoring alerts
  • document troubleshooting and resolutions
  • communicate with customers
  • escalate appropriately while retaining issue ownership
  • and contribute to knowledge-base materials and cross-training. Approved upgrades, maintenance, and after-hours support may be needed.

What we're looking for

Skills & competencies
it support
technical troubleshooting
managed services
microsoft 365
active directory
virtual desktops
networking
customer support
anaheim ca
ironorbit
$23–$30/hr
monday–friday
Work arrangement
  • Weekend coverage required

Why this role

Monday–Friday core first-shift business hours, starting between 7:00 and 9:00 a.m. Pacific Time; the posting identifies this as a remote Managed Services role.

About the employer

IronOrbit is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Facilities Management Services
Occupation code
15-1232.00
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Listing ID: 86e08422-adc9-4974-bc8e-6d169aa92728