Events Customer Service Representative

Job overview

The Events Customer Service Representative role is based in the Greater Cincinnati area, with in-person sales at local market locations; the listing identifies Florence, KY. Compensation is $36,000–$44,000 per year plus performance incentives. The role supports client campaigns in telecommunications, charities, and sports. The position helps campaign partners reach customers through face-to-face engagement, tailored product presentations, sales, and follow-up service. Daily coaching and training support skill development and progression into senior sales, team leadership, or campaign management.

What you'll do

• Greet shoppers and assess their needs
• present tailored solutions, close sales, and upsell
• represent telecommunications, charity, and sports campaigns
• provide customer service and handle follow-ups and returns
• attend training and collaborate with the team on sales targets.

What we're looking for

Skills & competencies

events customer service

launch 513

florence ky

greater cincinnati

retail sales

customer service

telecommunications campaigns

charity campaigns

sports campaigns

sales training

new graduate opportunity

$36,000–$44,000 per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Base salary plus performance incentives, structured training, daily coaching, skill development, and career progression opportunities.

Why this role

The posting welcomes recent graduates and describes structured training, daily coaching, and career progression opportunities.

About the employer

Launch 513 is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.