Health Information Management Clerk

Job overview

The Health Information Management Clerk role is onsite in Shelby, NC, at Kintegra Health’s Customer Support Center. Compensation is not specified. The role supports the Health Information Management department at a community-sponsored, family-centered healthcare provider. The clerk provides timely administrative support for medical records, document scanning, protected health information requests, and messaging. Accurate, confidential records handling and responsive communication help clinical and non-clinical staff access and manage health information appropriately.

What you'll do

• Identify, index, and commit clinical documents in OnBase
• identify HIPAA-compliant authorization forms
• process release-of-information requests from authorization through payment collection
• perform release-of-information, patient advice request, and medical records email duties
• answer telephone calls and provide customer service
• maintain confidentiality and communicate with personnel.

What we're looking for

Skills & competencies

health information management clerk

shelby nc

kintegra health

medical records

health information

onbase

release of information

hipaa

clinical document indexing

patient records

high school diploma or ged

medical office clerical experience

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or GED, one year of clerical experience in a medical office, and medical records experience with knowledge of privacy, HIPAA, and release-of-information laws. Bilingual ability is recommended; no certification is required.

About the employer

Kintegra Health is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.