Hotel Operations Manager

Job overview

The Hotel Operations Manager role is onsite at Indianapolis Inn in Indianapolis, IN, and pays $60,000–$80,000 per year. The Ghoman Group seeks a leader to oversee day-to-day property operations and support guest satisfaction and financial objectives. The manager coordinates departments, develops staff, and monitors service, operational, and financial performance. The role contributes to consistent hotel standards, guest experience, and the property’s business results.

What you'll do

• Oversee daily hotel operations and compliance with company and brand standards
• inspect the property
• address guest concerns and monitor satisfaction
• lead and develop department managers and team members
• assist with recruiting, onboarding, and training
• manage budgets, labor costs, and expenses
• review performance reports
• support revenue optimization
• ensure regulatory, safety, security, and emergency-protocol compliance
• oversee audits and operational reviews.

What we're looking for

Skills & competencies

hotel operations manager

full-time

indianapolis in

the ghoman group

$60,000–$80,000/year

hotel operations

guest experience

team leadership

budget management

revenue optimization

compliance

safety

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus opportunities, paid time off, health, dental, and vision insurance, professional development and leadership training, and career advancement opportunities.

Why this role

Leads operations across hotel departments including Front Office, Housekeeping, Maintenance, and Guest Services.

About the employer

The Ghoman Group is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.