Customer Service Representative

Job overview

The Customer Service Representative role is onsite in New Concord, OH. Compensation is not specified. The Community Bank serves customers through banking products and services. The representative handles teller transactions and customer inquiries, helping customers complete deposits, payments, and other account-related requests accurately. The role also supports referrals and daily branch operations while maintaining cash controls and required records.

What you'll do

• Assist customers and answer or route calls
• explain and refer bank products and services
• receive deposits and loan payments
• cash checks
• process account maintenance and stop-payment requests
• balance the teller drawer
• review checks and cash for fraud or counterfeits
• maintain transaction records and report sales referrals.

What we're looking for

Skills & competencies

customer service representative

new concord oh

the community bank

banking

teller transactions

deposits

check cashing

loan payments

cash balancing

customer service

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED, or one to three months of related experience or training, is listed as the education and experience pathway. A valid Ohio driver’s license is required.

About the employer

The Community Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.