Dental Receptionist — Edmondson

Job overview

The Dental Receptionist — Edmondson role is onsite in Baltimore, MD. The posting describes compensation as competitive but does not specify numeric pay. The role supports Dental Dreams’ mission to provide high-quality dental services, including care for families in underserved communities. The role exists to coordinate front-desk operations and provide customer service to patients. It contributes to clinic operations by scheduling appointments, maintaining patient records, supporting insurance and payment processes, and helping patients navigate treatment plans.

What you'll do

• Maintain customer service
• schedule patient appointments and meet daily patient goals
• answer phones and confirm appointments
• greet and check in patients
• verify dental benefits
• maintain patient records
• collect payments, copayments, and deductibles
• create insurance claims and submit pre-authorizations
• pull charts for future appointments
• maintain a clean, professional office
• assist with presenting or explaining treatment plans.

What we're looking for

Skills & competencies

dental receptionist

front desk

patient scheduling

patient check-in

dental benefits verification

insurance claims

patient records

customer service

baltimore md

dental dreams

career mobility

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and vision insurance
• free dental treatment at company locations
• PTO
• 401(k)
• career training and development.

Why this role

Customer service experience is required; Dentrix and/or Eaglesoft experience is listed. The posting describes this as an entry-level platform with potential career mobility into lead front desk, dental assistant, and office management roles.

About the employer

Dental Dreams is hiring for this role. Industry: Offices of Dentists. Sector: 62.