Retail Supervisor

Job overview

The Retail Supervisor role is onsite in Gatlinburg, TN, and pays $16 per hour. The position supports Ripley Entertainment’s Gift Shop and its customer service and merchandising standards. The supervisor helps the management team keep the shop clean, stocked, and welcoming while directing shift personnel, supporting training, and ensuring sales transactions and daily procedures are handled properly.

What you'll do

• Maintain customer service and floor merchandising standards
• direct shift personnel
• support opening and closing procedures
• train Gift Shop staff on attraction information and the POS system
• handle sales transactions accurately
• prepare daily employee duty schedules when opening supervisor
• maintain safety and cleanliness
• assist with transfers, damages, and management projects.

What we're looking for

Skills & competencies

retail supervisor

gift shop

retail merchandising

customer service

pos system

cash handling

gatlinburg tn

ripley entertainment

$16/hr

staff training

sales transactions

Work arrangement

• Weekend coverage required

Why this role

The role includes training seasonal Gift Shop personnel and may require standing for up to eight hours and lifting up to 50 pounds.

About the employer

Ripley Entertainment Inc is hiring for this role. Industry: Museums. Sector: 71.