Customer and Animal Care Provider

Job overview

The Customer and Animal Care Provider role is onsite in Hailey, ID, with a posted wage range of $18.70–$25.30 per hour; the organization generally expects to hire within $20.00–$22.00 per hour, depending on qualifications and experience. Mountain Humane works to enrich community life by saving animals and changing lives. The role combines front-line visitor and adoption support with daily care for shelter animals, especially cats. It helps prospective adopters find suitable matches while maintaining a safe, sanitary, and humane environment for animals and a welcoming experience for visitors and volunteers.

What you'll do

• Greet and assist visitors and volunteers
• provide information about organizational policies, programs, and events
• support adoption counseling and matching
• answer phones, maintain trackers and animal records, prepare adoption materials, and assist with follow-up
• perform daily cat-area routines and sanitation
• provide food, water, exercise, and appropriate living conditions
• monitor animal health and behavior and report concerns
• carry out enrichment programs
• support animal handling for photo shoots
• assist with facility cleaning and other assigned duties.

What we're looking for

Skills & competencies

customer and animal care

hailey id

mountain humane

animal shelter

animal welfare

adoption counseling

cat care

visitor services

animal sanitation

$18.70–$25.30/hr

full-time

evenings and weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• employer-paid medical, vision, dental, and life insurance
• 403(b) with 3% employer match
• reduced-cost veterinary care and pet supplies
• annual pet-care allowance
• thrift-store and fitness discounts
• professional development funding
• and commuting assistance.

Why this role

Full-time schedule is 40 hours per week; some evenings and weekend days are necessary for programs, and schedule flexibility may include four 10-hour shifts. High school diploma or equivalent is required.

About the employer

Mountain Humane is hiring for this role. Industry: Environment, Conservation and Wildlife Organizations. Sector: 81.