Director of Rooms

Job overview

The Director of Rooms role is onsite in Fort Lauderdale, FL, with an annual salary of $80,000–$90,000. The role leads the hotel’s Rooms Division and guest services operations. The director oversees department leaders and operations to improve guest experiences, team performance, and financial and operational results. The role manages staffing, budgets, guest satisfaction, room occupancy, vendor and personnel contracts, and action plans addressing service deficiencies.

What you'll do

• Interview, select, train, schedule, coach, and support associates
• monitor guest satisfaction
• oversee front office financial operations and accounting controls
• develop and monitor budgets and forecasts
• supervise guest services department managers
• review guest correspondence and incident logs
• oversee vendor and personnel contracts
• monitor room occupancy
• create action plans to address guest service deficiencies
• follow sustainability and safety practices.

What we're looking for

Skills & competencies

director of rooms

hhm hotels

fort lauderdale fl

full-time

hotel operations

rooms division

guest services

team leadership

budget management

guest satisfaction

$80k–$90k

travel discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• paid time off
• 401(k) company match
• free basic life insurance
• TELUS Health work-life resource
• travel discounts
• commuter benefits
• employee assistance and wellness program
• professional development
• referral bonus program.

Why this role

Growth path listed as Assistant General Manager to General Manager; schedule may include holidays and weekends.

About the employer

HHM Hotels is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.