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Customer Relations Coordinator

Forward Air · Des Plaines, IL · Operations

Compensation

$23 per hour

Employment type

Full-time

Work setting

On-site

Location

Des Plaines, IL

Schedule

Day shift

Posted

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Job overview

The Customer Relations Coordinator is an onsite role based in Des Plaines, IL. Compensation is $23 per hour, supporting the transportation and logistics operations at Forward Air. This role exists to provide front-line administrative and customer service support. The coordinator serves as a primary point of contact for customers and carriers, ensuring shipments move smoothly through the logistics network.

What you'll do

  • Serve as central point of contact
  • Provide customer service
  • Perform data entry
  • Track and trace shipments
  • Coordinate scheduling
  • Prepare shipping documents
  • Support billing tasks.

What we're looking for

Skills & competencies
customer relations
logistics
transportation
des plaines il
full-time
day shift
data entry
customer service
administrative
onsite
Work arrangement
  • Weekend coverage required

Why this role

Full-time, logistics/transportation industry, on-site setting.

About the employer

Forward Air is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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