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Supporting Documentation Specialist

Pediatric Home Service · Richardson, TX · Customer Service department

Employment type

Full-time

Work setting

On-site

Location

Richardson, TX

Schedule

Day shift

Posted

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Job overview

The Supporting Documentation Specialist role is onsite in Richardson, TX, with a Monday–Friday, 8 a.m.–5 p.m. schedule; compensation is not specified. The role supports Pediatric Home Service’s customer service team, which helps medically complex children and their families access home-care services. The specialist obtains and maintains documentation, physician orders, and insurance authorizations for products and services, while coordinating with clinics and staff and keeping patient status and records current. This administrative work helps the care team support patients and maintain compliant service records.

What you'll do

  • Obtain supporting documentation, insurance prior authorizations, and physician orders
  • verify insurance benefits and complete data entry
  • maintain patient status information and the physician-order database
  • collaborate with clinics and staff to gather information
  • comply with HIPAA and company requirements for electronic medical record access. On-call rotation may be required based on business need.

What we're looking for

Skills & competencies
supporting documentation specialist
customer service
healthcare administration
patient documentation
prior authorizations
physician orders
insurance benefits
data entry
electronic medical records
hipaa
richardson tx
pediatric home service
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid time off
  • 401(k) matching
  • tuition reimbursement
  • professional development and learning opportunities
  • health and dental insurance
  • short- and long-term disability
  • life insurance.

Why this role

The posting states that on-call duties or rotation may be required based on business need.

About the employer

Pediatric Home Service is hiring for this role. Industry: Home Health Care Services. Sector: 62.

Additional details

Industry sector
62
Industry
Home Health Care Services
Occupation code
43-6013.00
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