Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in High Point, NC. Pay is $16–$22 per hour. The position supports Lori Robertson’s independent State Farm agent team in serving customers and marketing insurance products and services. The role builds customer relationships and supports the sales team with underwriting requests and policy information. By developing leads, scheduling appointments, identifying customer needs, and marketing appropriate offerings, the representative contributes to the agency’s customer service and sales work.

What you'll do

• Establish customer relationships and follow up as needed.
• Assist the sales team with processing underwriting requests and gather information necessary for policies to be issued.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

customer relationships

underwriting requests

lead development

appointment scheduling

insurance products

high point nc

part-time

$16–$22/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, performance-based bonus, company parties, paid time off, and hourly pay plus commission/bonus.

Why this role

Hourly pay plus commission or bonus; paid time off, flexible hours, and potential for growth and advancement within the agency. Applicable licensing requirements and training programs must be completed.

About the employer

Lori Robertson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.