Customer Service Representative - State Farm Agent Team Member

Job overview

The Customer Service Representative is an onsite role based in Norfolk, VA. Compensation is not specified, though the role includes performance-based bonuses and supports the Jim Clark State Farm Agency. This role exists to build and develop customer relationships within the community to promote insurance products. The representative provides prompt, accurate, and friendly service while educating customers on insurance options to help them manage everyday risks.

What you'll do

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review process.
• Maintain customer records and support the sales team.

What we're looking for

Skills & competencies

full-time

day shift

norfolk va

customer service

insurance

state farm

sales support

relationship management

onsite

finance

Work arrangement

• Weekend coverage required

Benefits & perks

• Bonus based on performance, paid time off, life insurance, license and continuing education reimbursement, training and development.

Why this role

Position with an independent contractor agent; requires successful completion of licensing requirements.

About the employer

Jim Clark - State Farm Agent is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.