Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Columbus, OH, with compensation of $45,000–$60,000 per year. The position supports Steve Rider’s State Farm independent contractor agency. The role helps strengthen customer experiences and agency growth by resolving inquiries, coordinating with agency colleagues, and anticipating community members’ needs. It contributes through policy information and updates, claims processing and follow-up, and accurate customer records.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance customer service

policy information

policy changes

claims follow-up

customer records

columbus oh

steve rider state farm

$45k–$60k per year

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• performance-based bonus
• health insurance
• paid time off
• training and development
• flexible schedule
• advancement opportunity.

Why this role

Benefits include hourly pay plus commission, a performance-based bonus, health insurance, paid time off, training and development, flexible scheduling, and advancement opportunities.

About the employer

Steve Rider - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.