Guest Experience Specialist — BDL

Job overview

Compensation is $21–$23 per hour. The Guest Experience Specialist — BDL role is onsite in East Granby, CT. in the structured listing; the posting states a pay range of $21–$23 per hour. Signature Aviation operates private aviation terminals and provides hospitality and aviation services to guests and crews. The specialist creates a welcoming guest experience while coordinating terminal services and flight-related requests. The role supports smooth arrivals and departures through concierge assistance, transaction processing, flight monitoring, communication, and attention to facility and security standards.

What you'll do

• Welcome and escort guests and crews
• coordinate information among guests, terminal teams, and external parties
• process purchases and fuel transactions
• arrange concierge services
• respond to inquiries and concerns
• monitor flights and schedule requested services
• maintain guest-area amenities and cleanliness
• promote company services
• assist with luggage and transportation
• follow security and emergency procedures
• and maintain accurate service records.

What we're looking for

Skills & competencies

guest experience specialist

bdl

signature aviation

east granby ct

private aviation

guest services

concierge

flight coordination

fuel transactions

airport security

night and weekend availability

$21–$23/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, prescription, dental, and vision insurance
• health savings and flexible spending accounts
• life and disability insurance
• 401(k)
• paid time off
• paid maternity leave
• tuition reimbursement
• training and development
• employee assistance program.

Why this role

Requires flexibility for varied schedules, including nights, weekends, and holidays; high school diploma or GED; valid state driver’s license; and ability to meet airport security badge requirements.

About the employer

Signature Aviation is hiring for this role. Industry: Other Airport Operations. Sector: 48.