Customer Success Supervisor
Compensation
$80k – $95k /yr
Employment type
Full-time
Work setting
On-site
Location
Philadelphia, PA
Schedule
Day shift
Posted
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Job overview
The Customer Success Supervisor role is a hybrid position located in Philadelphia, PA. Compensation is $80,000 - $95,000 per year for this full-time role, which supports the client success team at IncentFit. This role exists to lead the team responsible for long-term client retention. The supervisor contributes to the company's goals by mentoring staff, tracking KPIs, and ensuring outstanding service for over 200 clients.
What you'll do
- Lead and mentor the account management team, drive client satisfaction, manage the client lifecycle, and advocate for client needs.
What we're looking for
- Skills & competencies
- full-timeday shiftphiladelphia pacustomer successsaasleadershipaccount managementretentionclient satisfactionhybrid
- Work arrangement
- Weekend coverage required
Benefits & perks
- Profit share, 401(k) with match, wellness program, subsidized medical/dental/vision, professional development reimbursement, PTO
Why this role
40% remote work after training, quarterly profit sharing, and wellness incentives.
About the employer
IncentFit is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 11-3011.00
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Listing ID: 862c2ebf-7801-4bf5-b357-3a326da81ced