Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Glen Allen, VA, with stated pay of $45,000–$60,000 per year. John Patterson’s State Farm agency describes itself as a locally rooted agency serving its community. The representative helps local families and businesses identify coverage needs, understand policies, and resolve service questions. The role supports customer relationships and agency sales through lead development, appointments, product recommendations, quotes, billing assistance, and policy updates.

What you'll do

• Develop leads and schedule appointments
• identify customer needs and market appropriate products and services
• provide customer service and policy guidance
• handle quotes, billing questions, and policy updates
• collaborate with the team.

What we're looking for

Skills & competencies

customer relations

insurance

customer service

lead development

appointments

policy updates

quotes and billing

sales support

glen allen va

state farm agent

$45k–$60k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• hiring and performance bonuses
• health insurance
• paid time off
• flexible schedule
• advancement opportunities
• training and development.

Why this role

The posting notes that employees of State Farm agents work for independent contractor agents, not State Farm Insurance Companies, and must complete applicable licensing and training.

About the employer

John Patterson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.