Customer Service Specialist
Employment type
Full-time
Work setting
On-site
Location
Virginia Beach, VA
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Service Specialist role is onsite in Virginia Beach, VA. Compensation is not specified. The position supports incoming patient referrals, delivery and pickup orders, and appointment administration for United Medical Inc. The role helps patients navigate intake and appointments by maintaining accurate records, responding to calls and concerns, coordinating with therapists and physicians, and handling payments and reminders.
What you'll do
- Enter new-patient demographics and intake information
- answer calls
- troubleshoot patient concerns
- communicate with therapists and physicians
- take payments and create payment plans
- record coverage changes
- check patients in
- send appointment reminders.
What we're looking for
- Skills & competencies
- customer servicepatient intakehealthcare administrationreferralsappointment schedulingpatient recordspaymentsvirginia beach vaunited medicalfull-time
- Work arrangement
- Weekend coverage required
Benefits & perks
- PTO and health insurance after 90 days
- 401(k).
Why this role
PTO and health insurance after 90 days; 401(k).
About the employer
United Medical Inc. is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- All Other Miscellaneous Ambulatory Health Care Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 85e6b050-0307-4e77-bd53-6fbcba878511