Member Services Representative, Weekend
Employment type
Part-time
Work setting
On-site
Location
Newport, KY
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Member Services Representative role is onsite in Newport, KY; compensation is not specified. The position supports Planet Fitness members, prospective members, and guests by providing front-desk service and maintaining a positive club experience. The representative handles member check-in and sign-up, answers questions, gives tours, updates accounts, and helps keep the club neat and clean. The role contributes to a welcoming and orderly fitness club environment.
What you'll do
- Greet members, prospective members, and guests
- answer phones and assist callers
- check members into the system
- sign up new members
- give prospective members tours
- facilitate account updates
- respond to questions and concerns and escalate as needed
- assist with club cleanliness.
What we're looking for
- Skills & competencies
- member services representativeweekendnewport kyplanet fitnessmember experiencefront deskcustomer servicemember check-innew member sign-upclub cleanlinessfitness club
- Work arrangement
- Weekend coverage required
Why this role
High school diploma or GED is required, as is being at least 18 years old. Customer service experience is preferred.
About the employer
Planet Fitness - Midwest Management Group is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.
Additional details
- Industry sector
- 71
- Industry
- Fitness and Recreational Sports Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 85d7696a-08ad-450e-9daf-574270f09b43