Digital Collections Representative

Job overview

The Digital Collections Representative role is onsite in Chicago, IL, with a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule. Pay is $20–$22 per hour, with bonus eligibility. The position supports a newly created department at Mandarich Law Group, a debt collection law firm. The representative reviews accounts using established procedures, communicates with clients to resolve collection accounts, and responds to client, customer, and attorney inquiries. The role helps the department address accounts and inquiries consistently.

What you'll do

• Review accounts using set procedures
• communicate with clients to resolve collection accounts
• respond to client, customer, and attorney inquiries by email.

What we're looking for

Skills & competencies

digital collections

collections

client communication

account review

email inquiries

law firm

chicago il

mandarich law group

monday–friday

8:00 a.m.–5:00 p.m.

$20–$22/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, short- and long-term disability insurance, 401(k) with company match, health savings account, company-paid life insurance, paid time off, paid parental leave, commuter benefit, onsite gym, and professional development.

Why this role

Newly created department; monthly bonus eligibility.

About the employer

Mandarich Law Group, LLP is hiring for this role. Industry: Offices of Lawyers. Sector: 54.