Bilingual Customer Service Representative II - Remote
Compensation
$15.61 – $23.82 /yr
Employment type
Full-time
Work setting
On-site
Location
Phoenix, AZ
Schedule
Day shift
Posted
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Job overview
The Bilingual Customer Service Representative II is a fully remote, full-time role based in Phoenix, AZ. Compensation is $15.61 - $23.82 per hour. This role supports the risk management solutions team at CorVel Healthcare Corporation. This position is responsible for addressing client and provider inquiries via various communication channels while adhering to contractual and state guidelines. The role exists to ensure efficient and accurate service delivery in the managed care and benefit administration industries.
What you'll do
- Answer phone calls and emails
- review provider history
- consult with supervisors
- contact providers regarding findings
- maintain reports and spreadsheets.
What we're looking for
- Skills & competencies
- full-timeday shiftremotephoenix azbilingualcustomer servicehealthcare$15.61-$23.82/hrmanaged carebenefit administration
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, HSA/FSA, 401K, ROTH 401K, life insurance, and paid time off.
Why this role
Bilingual (English/Spanish) required; requires 80Mbps internet speed; must reside in Phoenix, AZ.
About the employer
CorVel Healthcare Corporation is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 85c32c65-2a8f-45ba-9c81-91477b90b909