Experienced Service Advisor

Job overview

The Experienced Service Advisor position is onsite in Highland, MI. Compensation is not specified. The role supports the Feldman Chevrolet of Highland service operation and its customer service work. The advisor helps customers navigate vehicle service by listening to concerns, arranging appointments, explaining repair options, preparing accurate service orders and billing, and following up to support customer satisfaction.

What you'll do

• Welcome customers
• listen to their concerns and needs
• schedule appointments and manage service requests
• advise on recommended service and repair options
• prepare service orders and accurate billing
• follow up with customers
• maintain an organized service area.

What we're looking for

Skills & competencies

experienced service advisor

customer service

automotive service

service requests

appointment scheduling

repair recommendations

highland mi

48357

feldman chevrolet of highland

paid training

career growth

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, short- and long-term disability, AD&D and life insurance
• paid time off
• 401(k) match
• paid training
• employee discounts.

Why this role

Medical, dental, vision, short- and long-term disability, AD&D and life insurance; paid time off; 401(k) match; paid training; career growth; employee discounts on vehicle purchases, parts, and service.

About the employer

Feldman Chevrolet of Highland is hiring for this role. Industry: General Automotive Repair. Sector: 81.