Arbitration Coordinator (Manheim Dallas-Fort Worth)

Job overview

The Arbitration Coordinator is an onsite role based in Euless, TX, with a pay range of $16.59 - $24.86 per hour. This entry-level position supports the Arbitration team by managing inbound communications and facilitating the resolution of vehicle claims. This role exists to ensure the efficient intake and routing of arbitration cases. By verifying claim validity, managing documentation, and coordinating inspections, the coordinator facilitates timely resolutions and maintains accurate records for the auction.

What you'll do

• Manage inbound calls from buyers and sellers
• triage and route claims
• verify claim validity against NAAA standards
• monitor claim status
• document decisions
• coordinate vehicle inspections
• maintain filing systems
• support administrative tasks.

What we're looking for

Skills & competencies

contract

day shift

euless tx

cox automotive

vehicle operations

arbitration

customer service

administrative

$16.59-$24.86/hr

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• 16 hours PTO/month, 7 paid holidays, bereavement leave, jury duty leave, volunteer time off, parental leave.

Why this role

Bilingual in English and Spanish preferred.

About the employer

Cox Automotive is hiring for this role. Industry: All Other Automotive Repair and Maintenance. Sector: 81.