Customer Service Representative - State Farm Agent Team Member

Job overview

The Customer Service Representative - State Farm Agent Team Member role is hybrid in Boerne, TX. Pay is $35,000–$40,000 per year. The role supports a family-oriented State Farm agency team with two full-time licensed office team members and one part-time remote employee. The role helps reinforce agency growth by resolving customer inquiries, coordinating with team members, and anticipating community members’ needs. It supports customers through policy information, policy updates, and claims follow-up while maintaining accurate interaction records.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• and maintain accurate records of customer interactions. The posting lists communication, interpersonal, multitasking, and detail-oriented skills, and a Property/Casualty or Life/Health insurance license.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims follow-up

customer records

hybrid

boerne tx

state farm agent

$35k–$40k

simple ira

paid time off

training and development

signing bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, performance-based bonus, flexible schedule, advancement opportunities, paid time off, training and development, and signing bonus.

Why this role

The posting prefers bilingual Spanish ability and previous customer service experience.

About the employer

Ruben Cardenas Jr - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.