Junior User Support Specialist (Electronics)

Job overview

The Junior User Support Specialist is an onsite role based in St. Louis, MO, with a salary of $26.92 per hour. This position supports a mission-critical U.S. Coast Guard program by providing technical support and hardware/software troubleshooting. This role serves as the primary point of contact for users, ensuring technical issues are resolved efficiently. The specialist will manage mobile equipment, document support tickets, and provide follow-up communication to ensure user satisfaction.

What you'll do

• Respond to customer technical questions, troubleshoot electronics and mobile devices, log tickets in the system, and install/configure software.

What we're looking for

Skills & competencies

full-time

day shift

st. louis mo

help desk

technical support

windows

mobile devices

secret clearance

uscg support

$26.92/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive hourly pay, professional development, and comprehensive benefits package.

Why this role

Active Secret clearance required; DoD 8570 IAT Level I certification; experience with Windows and mobile devices.

About the employer

Govcio LLC is hiring for this role. Industry: Facilities Support Services. Sector: 56.