Retail Keyholder

Job overview

The Retail Keyholder role is onsite in Massena, NY. Compensation is $16.50–$19.25 per hour. GameStop is a retailer of video games, electronics, and gaming merchandise, focused on guest service and gaming products. The keyholder supports store management by supervising store activities, serving guests, maintaining merchandise and store standards, and completing operational tasks. The role helps drive sales, guest loyalty, and accurate store operations.

What you'll do

• Provide guest service and product recommendations
• process purchases and returns
• promote reservations and loyalty programs
• maintain clean, organized, merchandised areas
• complete omnichannel orders
• support inventory control and loss prevention
• reconcile transactions and deposits
• supervise and delegate to Sales Associates when management is absent
• follow opening and closing procedures.

What we're looking for

Skills & competencies

retail keyholder

gamestop

video games

guest service

retail sales

inventory

loss prevention

store operations

massena ny

$16.50–$19.25/hr

nights and weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Full-time store positions may include incentive programs, health benefits, paid time off, 401(k), employee discount, and a casual work environment
• bonus or other incentives may also be available.

Why this role

Requires high school diploma or equivalent; retail sales, guest service, or management experience and video game knowledge are preferred. Schedule may include nights, weekends, and some holidays.

About the employer

GameStop Inc is hiring for this role. Industry: Hobby, Toy, and Game Retailers. Sector: 45.