Call Center Representative

Job overview

The Call Center Representative role is onsite in East Hartford, CT, paying $19.94 per hour. The position is a long-term office contract role with a Monday–Friday schedule from 8:00 AM to 5:00 PM and 40 hours per week. The representative handles high-volume inbound calls and supports business operations through customer responses, data capture, payment services, document and transaction content management, and data entry. The role contributes to accurate and efficient administrative operations.

What you'll do

• Take and respond to high-volume inbound calls
• use multiple software programs and dual monitors
• respond compassionately to callers about confidential information
• manage front-end duties, image and data capture, payment services, and document and transaction content management
• enter information into tracking systems.

What we're looking for

Skills & competencies

call center representative

east hartford ct

hire evolution consulting

$19.94/hour

monday–friday

8:00 am–5:00 pm

40 hours/week

inbound calls

customer service

data entry

administrative operations

30 wpm

Work arrangement

• Weekend coverage required

Why this role

Requires at least one year of call center customer service experience, a high school diploma or GED, and typing speed of at least 30 WPM; background check and drug screen required.

About the employer

Hire Evolution Consulting is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.