Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Chicago, IL. The posting lists a salary range of $35,000–$45,000 per year. The role supports Gilbert Edmond’s State Farm insurance agency and its customer relationships. The representative responds to policy inquiries, helps customers make policy changes, processes claims and follows up, and maintains accurate interaction records. This work helps the agency provide responsive service and strengthen customer experiences that support agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance

policy information

policy changes

claims processing

customer records

chicago il

gilbert edmond

full-time

$35k–$45k/year

paid time off

training and development

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• competitive salary
• flexible schedule
• advancement opportunity
• paid time off
• training and development.

About the employer

Gilbert Edmond - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.