Patient Experience Representative

Job overview

The Patient Experience Representative works onsite in Savannah, GA. Compensation is not specified. The role supports AllerVie Health’s clinic team and helps patients with allergies, asthma, and immunological conditions feel cared for throughout their visit. This representative serves as the first point of contact and keeps front-office processes moving from check-in through check-out. By coordinating with clinical staff and providers, the role supports timely patient flow, accurate records, and a welcoming clinic experience.

What you'll do

• Welcome patients
• manage check-in and check-out, including insurance and demographic verification
• schedule appointments
• answer and route calls
• collect payments and discuss payment arrangements
• maintain patient records
• coordinate patient flow with clinical staff and providers
• keep the reception area organized
• protect patient privacy and follow HIPAA guidelines.

What we're looking for

Skills & competencies

patient experience representative

patient services

healthcare front office

check-in

check-out

appointment scheduling

insurance verification

patient records

hipaa

savannah ga

allervie health

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• employer HSA contribution
• employer-paid life insurance
• 401(k) with employer match
• PTO and paid holidays.

Why this role

Supports patients receiving care for allergies, asthma, and immunological conditions; one or more years of front-office healthcare experience is preferred.

About the employer

AllerVie Health is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.