Customer Service Management Trainee
Compensation
$29 – $34 /yr
Employment type
Full-time
Work setting
On-site
Location
Waukegan, IL
Schedule
Day shift
Posted
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Job overview
The Customer Service Management Trainee is an onsite role based in Waukegan, IL. The pay range is $29–$34 per hour, supporting the Kenosha Branch call center operations. This role is designed for emerging leaders to gain hands-on management experience. Trainees will learn to empower customer service representatives and ensure the delivery of high-quality service, contributing to the company's long-standing reputation for excellence.
What you'll do
- Master customer service management through a comprehensive training program.
- Manage and develop a team of representatives by setting goals, evaluating performance, and providing feedback.
- Review department procedures to identify improvements.
What we're looking for
- Skills & competencies
- full-timeday shiftwaukegan ilulinecustomer servicemanagement traineeonsite$29-$34/hrno on-calldrug-free workplace
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, 401(k) with 6% match, paid holidays, PTO, tuition assistance, bonus programs.
Why this role
$29-$34/hr, tuition assistance, 401(k) with 6% match from day one, on-site fitness center.
About the employer
Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 11-3011.00
You'll be redirected to the employer's application page.
Listing ID: 85300435-e1a0-497f-8297-38cc828a55e6