Help Desk Specialist
Employment type
Full-time
Work setting
On-site
Location
Nellis Air Force Base, NV
Schedule
Day shift
Posted
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Job overview
The Help Desk Specialist is an onsite role based at Nellis Air Force Base, NV. Compensation is not specified for this position, which supports the 53rd Wing Technical Support Services contract. This role provides analytical and technical support for clients, systems, and networks. The specialist will resolve hardware and software issues, manage user accounts, and monitor system operations to ensure mission readiness.
What you'll do
- Provide analytical support for clients and networks
- consult with users to determine system functionality
- resolve reported issues and manage user accounts
- field user calls and escalate to appropriate tiers
- troubleshoot software and hardware
- perform security patching and system monitoring
- install hardware and software.
What we're looking for
- Skills & competencies
- full-timeday shiftnellis afb nvhelp deskit supportwindows adts/sci clearancetechnical supportsystem monitoringhardware installationdodonsite
- Work arrangement
- Weekend coverage required
Why this role
TS/SCI clearance required
About the employer
MANTECH is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1232.00
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Listing ID: 85189ef1-b7df-4c3d-9a2a-23733a5dc3e8