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Experienced Customer Service Representative

Precision Garage Door of North Jersey · Pompton Plains, NJ · Customer service and dispatch

Compensation

$20 – $25 /yr

Employment type

Full-time

Work setting

On-site

Location

Pompton Plains, NJ

Schedule

Day shift

Posted

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Job overview

The Experienced Customer Service Representative role is onsite in Pompton Plains, NJ, with pay of $20–$25 per hour depending on experience. Precision Garage Door of North Jersey serves customers across its tri-state franchise locations.

What you'll do

  • Respond to customer inquiries by phone and electronically
  • resolve issues
  • document interactions
  • dispatch technicians
  • schedule estimates
  • coordinate with internal departments
  • manage business reviews
  • participate in training
  • and cross-train in other areas. The role requires availability to work at least one weekend day after the probationary period.

What we're looking for

Skills & competencies
customer service representative
customer inquiries
technician dispatch
estimate scheduling
customer issue resolution
pompton plains nj
precision garage door
$20-$25 per hour
full-time
weekend availability
paid training
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental and vision coverage, life insurance, 401(k), paid time off, bonus opportunities, paid training, company events, and growth opportunities.

Why this role

The posting prefers one to three years in a high-volume customer service role and notes that bilingual English and Spanish proficiency is a plus.

About the employer

Precision Garage Door of North Jersey is hiring for this role. Industry: Other Building Equipment Contractors. Sector: 23.

Additional details

Industry sector
23
Industry
Other Building Equipment Contractors
Occupation code
43-4051.00
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