Assistant Front Office Manager — Front Desk, Arrabelle

Job overview

The Assistant Front Office Manager role is onsite in Vail, CO, at the Arrabelle. The stated pay range is $60,000–$70,631 per year. The role supports daily operations for the Front Desk, Night Audit, and Phone Operator teams at Vail Resorts. The position helps deliver guest service and operational continuity by leading and coaching staff, resolving guest concerns, managing room inventory and schedules, and supporting departmental financial goals. It also coordinates with other hotel departments to address guest needs and maintain service standards.

What you'll do

• Serve as an escalation point for guest concerns
• monitor room inventory and occupancy
• support Front Desk, Night Audit, and Phone Operator operations
• coach and supervise team members
• manage supplies and inventories
• review payroll
• prepare and adjust staff schedules
• monitor training and safety compliance
• assist with billing inquiries and guest accounts
• coordinate with hotel departments.

What we're looking for

Skills & competencies

assistant front office manager

front desk

arrabelle

vail co

$60,000–$70,631/year

year-round

full-time

guest services

night audit

phone operator

hotel operations

team leadership

room inventory

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee ski passes and discounted lift tickets, free ski lessons, discounts on lodging, food, gear and shuttles, 401(k), employee assistance program, training and development, referral program, and eligible full-time health, dental and vision insurance and dependent ski passes.

Why this role

Year-round, full-time position; requires at least one year of management-related experience, supervisory or management experience, a hospitality or business-related degree, and a valid Colorado driver's license.

About the employer

Vail Resorts is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.