Service Advisor

Job overview

The Service Advisor role is onsite in Richmond, MO. Compensation is not specified. The position supports customer service operations at Max Motors Dealerships. As a first point of contact, the advisor records vehicle needs, communicates repair recommendations and status, and coordinates with technicians. The role helps customers make informed service decisions while supporting timely repairs, customer satisfaction, and service goals.

What you'll do

• Greet customers and record vehicle information and service needs
• recommend services based on technician diagnoses
• schedule appointments and communicate vehicle status
• complete documentation
• update customers about delays and additional services
• coordinate with technicians
• handle inquiries and complaints
• work toward service advisor sales and customer satisfaction goals
• stay current on promotions and manufacturer updates.

What we're looking for

Skills & competencies

service advisor

richmond mo

automotive service

customer service

repair recommendations

appointment scheduling

technician coordination

vehicle status updates

service sales goals

max motors dealerships

Work arrangement

• Weekend coverage required

Why this role

The posting states that a high school diploma or equivalent is required and a valid driver’s license with a clean driving record is required.

About the employer

Max Motors Dealerships is hiring for this role. Industry: New Car Dealers. Sector: 44.