Customer Support Specialist

Job overview

The Customer Support Specialist role is an onsite position located in Antioch, IL. Compensation is specified as $27 to $32 per hour, and this role supports the customer service department at Uline, a leading distributor of shipping and packaging materials. This role exists to build strong customer relationships and provide effective solutions. The specialist will process orders, offer product recommendations, and handle account inquiries to ensure legendary service for all clients.

What you'll do

• Process customer orders, make product recommendations, handle account inquiries, build business relationships via phone/email/chat, and assist customers with website navigation.

What we're looking for

Skills & competencies

full-time

day shift

antioch il

uline

customer service

problem solving

communication

$27-$32/hr

$2 shift differential

no degree required

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, paid holidays, PTO, tuition assistance, on-site fitness center.

Why this role

Includes $2 shift differential, best-in-class training, and significant growth potential.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.