Universal Banker

Job overview

The Universal Banker is an onsite role based in Atlanta, GA. Compensation is not specified. This role exists to provide personalized service and financial solutions to meet the growing needs of customers. The banker performs daily transactions, manages new accounts, and supports financial sales goals while ensuring compliance with bank policies.

What you'll do

• Performs the basic transactions of a paying and receiving teller such as processing deposits and loan payments, verifies cash and endorsements of check cashing. Opens and manages new accounts (checking, savings, CDs, etc.). Provides excellent care to clients regarding daily transactions, addressing inquiries, and problem resolutions, digital tools, and services in accordance with bank policies. Supports financial sales goals (deposits, loans, fee income, and Inter Change Income), and customer retention efforts. Assists with ATM, online banking, and mobile app troubleshooting. Confirms identification for client and determines that all necessary documents are in proper form and within authorized limits. Ensures compliance with all internal controls and established policies and procedures. Works established schedule including Saturdays when assigned. Promotes and advise on banking solutions. Places holds on funds as necessary
• completes change orders. Performs specialized tasks such as preparing money orders, cashier’s checks, and redeeming savings bonds. Balances currency, cash and checks in cash drawer at end of shift. Assists with the development of department procedures, policies, and processes. Delivers exceptional customer services consistently to all business lines
• maintain positive and productive working relationships with all internal and external customers. Adheres to all policies, procedures, processes, bank’s practices, guidelines, expectations, laws, and regulations. Exceeds all established position sales and referral goals, objectives, and expectations. Demonstrates consistent professional appearance, image, ethics, integrity, demeanor, and represent the CTB brand. Leads initiatives, add value, support the Bank’s vision, core values, business principles, goals, and objectives.

What we're looking for

Skills & competencies

full-time

day shift

atlanta ga

banking

universal banker

finance

customer service

sales

onsite

financial services

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, 401(k), Life Insurance, Disability, PTO, Tuition Reimbursement, Wellness Program.

About the employer

Citizens Trust Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.