Customer Care Manager, State Farm Agent Team Member
Compensation
$30k – $45k /yr
Employment type
Full-time
Work setting
On-site
Location
Laredo, TX
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Care Manager role is onsite in Laredo, TX. Compensation is $30,000–$45,000 per year. Kike Trevino State Farm serves its community by helping people protect what matters most. The role oversees day-to-day customer service operations and coordinates customer interactions. It helps maintain efficient workflows, supports policy and account service, tracks service metrics, and contributes to community outreach.
What you'll do
- Manage customer inquiries and daily service activities
- coordinate team communication
- assist with account updates, billing inquiries, and policy reviews
- track service metrics and report progress to the agent
- support community engagement and customer outreach.
What we're looking for
- Skills & competencies
- customer care managercustomer serviceinsurancepolicy reviewsaccount updatesbilling inquirieslaredo txkike trevino state farmpaid time off401(k)401(k) matchingstate insurance license
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid time off
- 401(k)
- 401(k) matching.
About the employer
Kike Trevino - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Insurance Agencies and Brokerages
- Occupation code
- 11-9199.00
You'll be redirected to the employer's application page.
Listing ID: 849cfc7f-fc38-47be-a909-e81a8f9091e1