Customer Service Department Manager - Bilingual
Compensation
$85k – $100k /yr
Employment type
Full-time
Work setting
On-site
Location
Arlington, TX
Schedule
Day shift
Posted
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Job overview
The Customer Service Department Manager - Bilingual is an onsite role based in Arlington, TX. The compensation for this position is $85,000 to $100,000 per year. This role supports the customer service department at Uline, a leading distributor of shipping and industrial materials. This role exists to empower teams to deliver exceptional customer service. The manager is responsible for training team leads, managing daily department activities, evaluating procedures, and resolving escalated customer issues to maintain Uline's legendary service standards.
What you'll do
- Train team leads, manage daily department activities, evaluate procedures, review performance reports, and resolve escalated customer issues.
What we're looking for
- Skills & competencies
- full-timeday shiftarlington txbilingualmanagementcustomer serviceulineonsite$85k-$100k/yrno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, 401(k) with 6% match, paid holidays, PTO, tuition assistance.
Why this role
Bilingual fluency in English and Spanish required; 3+ years of management experience.
About the employer
Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 11-3012.00
You'll be redirected to the employer's application page.
Listing ID: 848bb295-3760-4ae5-9fb5-45d2654849d7