Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Sugar Land, TX. Compensation is $35,000–$45,000 per year. The position supports Darren Boone’s State Farm agency, described as a close-knit team of five focused on customer experiences and community needs. The representative handles customer inquiries and policy information, assists with policy changes, processes claims and follows up, and maintains interaction records. This work helps the agency serve customers and support its growth through responsive, accurate service.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance agency

policy information

policy changes

claims processing

customer records

sugar land tx

darren boone state farm agent

performance bonus

flexible schedule

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, competitive salary, flexible schedule, advancement opportunity, paid time off, and training and development.

Why this role

The posting lists performance-based bonuses, flexible scheduling, advancement opportunities, paid time off, and training and development.

About the employer

Darren Boone - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.