Shift Lead — Ice Cream Shop

Job overview

The Shift Lead — Ice Cream Shop is an onsite position in Dallas, TX, with average pay of $16–$19 per hour including tip share. MELT Ice Creams describes its work as spreading joy through premium ice creams and customer experiences. The Shift Lead helps keep Scoop Shop operations running smoothly by guiding team members, maintaining shop standards, and serving customers. The role supports consistent service and daily operations through shift leadership, training, and hands-on customer and product service.

What you'll do

• Open and close the Scoop Shop
• lead pre-shift huddles and complete shift documentation
• oversee shop checklists
• train and coach team members
• serve customers and offer samples and recommendations
• prepare and serve products
• operate the point-of-sale system
• restock and clean the shop
• contribute ideas to improve operations.

What we're looking for

Skills & competencies

shift lead

ice cream shop

scoop shop

customer service

team training

dallas tx

melt ice creams

part-time

tip share

$16–$19/hr average

pos

food preparation

shop operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Tip share
• merchandise and ice cream discounts
• growth opportunities
• company-subsidized health, dental, and vision insurance and company-paid life and disability insurance for full-time team members working 30+ hours per week.

Why this role

The posting describes tip share, merchandise and ice cream discounts, growth opportunities, and insurance benefits for full-time team members working 30 or more hours per week.

About the employer

MELT ice creams - Bishop is hiring for this role. Industry: Snack and Nonalcoholic Beverage Bars. Sector: 72.