Scheduling Coordinator

Job overview

The Scheduling Coordinator role is onsite in Madison, AL. Compensation is not specified. North Alabama Oral & Facial Surgery provides oral surgery care to patients and service to referring doctors. The coordinator supports patient care by organizing appointments, provider schedules, and patient flow. Through responsive communication with patients, referring offices, and team members, the role helps reduce wait times and supports efficient use of clinical resources.

What you'll do

• Provide concierge-level service to patients, referring offices, and team members by phone, in person, and electronically
• greet patients and visitors
• answer calls
• schedule appointments to support patient satisfaction and efficient use of providers and rooms
• prepare provider schedules and patient charts
• manage patient flow
• assist patients
• maintain an orderly reception area
• maintain professional relationships with referring offices
• protect confidential information in accordance with HIPAA.

What we're looking for

Skills & competencies

scheduling coordinator

patient scheduling

oral surgery

patient service

appointment coordination

patient flow

madison al

north alabama oral & facial surgery

full-time

hipaa

dental terminology

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• 401(k) with company match
• health savings account with HDHP health plans
• medical, dental, and vision coverage
• bonus potential
• annual merit reviews.

Why this role

Previous oral surgery experience is a plus but not required; high school diploma or equivalent and one year of customer service experience are required.

About the employer

North Alabama Oral & Facial Surgery is hiring for this role. Industry: Offices of Dentists. Sector: 62.