Front Desk Supervisor -SpringHill Suites Raleigh-Cary

Job overview

The Front Desk Supervisor is a full-time, onsite role located in Cary, NC. Compensation is not specified, and this position supports the hospitality operations at SpringHill Suites Raleigh-Cary, managed by CMC Hotels. This role exists to support daily Front Office operations and provide leadership to the front desk team. The supervisor contributes to the hotel's goals by ensuring brand standards are followed, resolving guest concerns, and fostering a welcoming guest experience.

What you'll do

• Lead by example
• work scheduled front desk shifts
• supervise daily operations
• train and coach associates
• communicate effectively with shifts
• maintain knowledge of hotel and local area
• respond to guest concerns
• assist with scheduling
• ensure brand standards are met.

What we're looking for

Skills & competencies

full-time

day shift

cary nc

tourism

front desk supervisor

hospitality

hotel management

springhill suites

guest service

leadership

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid Vacation, Paid Sick Leave, Holiday Pay, Monthly and Quarterly Incentives, 401(k) with company match, BCBS Health Insurance, Dental and Vision Coverage, Life Insurance, Short-Term and Long-Term Disability, Employee Hotel Discounts

About the employer

CMC Hotels is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.