Program Advocate, Single Adult Shelter

Job overview

The Program Advocate role is onsite in Ashland, MA, with a Monday–Wednesday schedule from 10:00 a.m. to 5:00 p.m. and 19.5 hours per week. Pay is $17 per hour. South Middlesex Opportunity Council supports shelter operations and services for clients. The advocate helps maintain a safe and secure shelter, responds to issues during the shift, completes rounds and records, communicates concerns to supervisors, and engages clients respectfully while protecting confidentiality.

What you'll do

• Monitor shelter surroundings and respond to issues
• maintain client and staff safety
• review shift information
• maintain logs and files
• report rule infractions and emergencies
• complete rounds every 15 minutes
• engage clients and address needs
• attend meetings and training
• maintain confidentiality and program compliance.

What we're looking for

Skills & competencies

program advocate

ashland ma

south middlesex opportunity council

part-time

single adult shelter

shelter operations

client support

safety and security

15-minute rounds

$17/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• 403(b) plan with company match for full-time and part-time employees
• voluntary insurance options
• flexible spending and dependent care accounts
• employee assistance program
• tuition reimbursement. Additional benefits are available to eligible full-time employees.

Why this role

Requires at least two years of sobriety and CPR and First Aid certification. The schedule is Monday through Wednesday, 10:00 a.m.–5:00 p.m., with a 30-minute unpaid lunch break.

About the employer

South Middlesex Opportunity Council is hiring for this role. Industry: Temporary Shelters. Sector: 62.