Shift Leader

Job overview

The Shift Leader role is onsite in Binghamton, NY, with pay of $18–$23 per hour, including tips. The role supports Jersey Mike’s restaurant operations. The shift leader oversees workers and restaurant operations during scheduled shifts, helping ensure service runs smoothly. The role supports customer satisfaction, food-safety practices, and a positive team environment.

What you'll do

• Direct and provide feedback to workers during shifts
• train and coach new employees
• inspect equipment and report repair or replacement needs
• check cash drawers and prepare bank deposits
• ensure health and safety standards are followed
• address customer and employee complaints
• resolve worker conflicts
• foster a positive work environment.

What we're looking for

Skills & competencies

shift leader

jersey mike's

binghamton ny

full-time

$18–$23/hr including tips

restaurant operations

team leadership

employee training

cash handling

customer service

food safety

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance for team members working 30 or more hours weekly
• weekly pay, paid training, flexible schedules, career advancement, and 401(k) matching.

Why this role

New hires receive an expedited training program. Quick-service restaurant experience is preferred but not required.

About the employer

Binghamton NY is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.