Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in North Charleston, SC, with compensation of $38,000–$46,000 per year. The position supports Sarah Modesitt’s State Farm independent contractor agency. The role helps reinforce agency growth by resolving customer inquiries, coordinating with agency colleagues, and anticipating community members’ needs. It contributes through policy information and updates, claims follow-up, and accurate customer records.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance customer service

policy information

policy changes

claims follow-up

customer records

north charleston sc

sarah modesitt state farm

$38k–$46k per year

spanish preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• performance-based bonus
• health insurance
• paid time off
• training and development
• flexible schedule
• advancement opportunity.

Why this role

Hourly pay plus commission is listed, along with a performance bonus, flexible schedule, health insurance, paid time off, training and development, and advancement opportunities. Bilingual Spanish is preferred.

About the employer

Sarah Modesitt - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.