Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Menomonie, WI, and offers annual earnings of $60,000–$100,000 based on performance and experience, with base pay plus commission. Johnson Motors of Menomonie says it is focused on a different experience for guests and teammates as it marks 100 years in business. The advisor connects customers with the service team by documenting vehicle concerns, coordinating repair work and parts, communicating estimates and updates, reviewing inspections, and arranging vehicle pickup. The role helps keep service operations organized while supporting clear customer communication and satisfaction.

What you'll do

• Greet customers
• inspect vehicles with walk-arounds
• write repair orders
• coordinate workload and timelines with technicians
• provide updates, estimates, and options
• review multipoint inspections
• coordinate parts
• manage appointments
• contact customers about completed work and pickups
• support vehicle delivery
• close repair orders and process payment
• follow up on satisfaction.

What we're looking for

Skills & competencies

automotive service advisor

menomonie wi

johnson motors

full-time

base plus commission

customer communication

repair orders

service lane

parts coordination

appointment scheduling

$60k–$100k/year

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• health, dental, and vision insurance
• paid time off and holidays
• career development and factory training opportunities.

About the employer

Johnson Motors of Menomonie Inc is hiring for this role. Industry: General Automotive Repair. Sector: 81.