Service Advisor (Mid-Level)

Job overview

The Service Advisor (Mid-Level) role is onsite in Grand Rapids, MI, with a Monday–Friday schedule from 7:00 AM to 5:30 PM. The posting lists pay of $64,250–$89,800 per year. Community Automotive Repair is a locally owned shop serving the Greater Grand Rapids area and has operated since 1975. The advisor organizes repair work and keeps customers informed while coordinating with technicians. The role manages appointments, estimates, approvals, service flow, follow-up, and closeout so repairs progress on time and customers understand the work performed.

What you'll do

• Welcome customers and document service needs
• explain recommended services and estimates
• coordinate with technicians on expectations, timelines, and approvals
• schedule work and manage service flow
• follow up on customer satisfaction
• track repair progress and complete closeout paperwork.

What we're looking for

Skills & competencies

service advisor

mid-level

grand rapids mi

community automotive repair

$64,250–$89,800/year

automotive repair

customer service

repair orders

service scheduling

monday–friday

7:00 am–5:30 pm

technician coordination

Work arrangement

• Weekend coverage required

Why this role

The posting describes a steady Monday–Friday schedule and responsibility for managing about 30 repair orders at once.

About the employer

Community Automotive Repair is hiring for this role. Industry: General Automotive Repair. Sector: 81.