Office Support Associate — Mortgage Operations

Job overview

The Office Support Associate — Mortgage Operations role is onsite in Pontiac, MI. Compensation is not specified in the posting. United Wholesale Mortgage’s mission is to help more people achieve homeownership by supporting independent mortgage brokers with client service and mortgage solutions. The role provides phone support to clients and internal teams, enters and organizes loan information and documents, and works toward daily quality and production goals. The posting requires a high school diploma or equivalent, comfort with technology, communication skills, attention to detail, and a learning-focused attitude.

What you'll do

• Provide professional phone service to clients and internal teams
• enter, review, and organize loan information and documents in company systems
• meet daily quality and production goals.

What we're looking for

Skills & competencies

office support associate

mortgage operations

pontiac mi

united wholesale mortgage

full-time

client phone support

loan documents

data entry

paid training

high school diploma

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• 96 hours of first-year PTO
• paid holidays
• health, dental, and vision insurance
• 401(k) match
• FSA and HSA
• onsite gym
• complimentary fruit, coffee, and soft drinks.

Why this role

Paid training is offered; prior customer-service experience and Microsoft 365 experience are listed as nice-to-have qualifications.

About the employer

United Wholesale Mortgage is hiring for this role. Industry: Mortgage and Nonmortgage Loan Brokers. Sector: 52.