Account Associate, State Farm Agent Team Member

Job overview

The Account Associate, State Farm Agent Team Member position is onsite in Charlotte, NC. Compensation is $50,000–$80,000 per year. The agency describes the role as supporting customer success and growing meaningful customer relationships. The associate supports daily agency operations by managing customer accounts, assisting with policy changes and inquiries, processing claims, and coordinating with underwriters. Accurate account information and responsive follow-up help customers navigate their insurance needs.

What you'll do

• Manage customer accounts and update database information
• assist customers with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

charlotte nc

michael grant state farm agent

insurance

customer accounts

policy changes

claims processing

underwriting coordination

full-time

customer service

license reimbursement

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• signing bonus for pre-licensed professionals
• health stipend
• 401(k)
• performance bonus
• paid time off
• training and development.

Why this role

The posting lists license reimbursement, a signing bonus for pre-licensed professionals, a health stipend, 401(k), performance bonuses, paid time off, and training and development.

About the employer

Michael Grant - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.