Floating Universal Service Representative

Job overview

The Floating Universal Service Representative role is onsite in Bennington, VT, and serves branches in the Bennington area. Compensation is not specified. Heritage Family Credit Union describes its work as providing financial services and building relationships that support members and communities. The representative serves as a frontline resource for members, handling financial service transactions, account and loan needs, and questions. The role supports member financial goals and branch operations through accurate service, problem resolution, and collaboration with colleagues.

What you'll do

• Open memberships, accounts, and loans
• assist members through consumer lending
• handle deposits, withdrawals, payments, transfers, account inquiries, and maintenance
• explain and cross-sell relevant products
• support branch opening and closing, drive-up service, ATM or ITM servicing, and daily operations
• maintain accurate documentation and follow regulatory requirements.

What we're looking for

Skills & competencies

universal service representative

heritage family credit union

bennington vt

retail banking

member service

consumer lending

account opening

branch operations

financial services

full-time

paid time off

401(k) match

ongoing training

volunteer time

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off and federal holidays, medical, dental, and vision benefits for eligible employees, 401(k) match, ongoing training, volunteer time, and monthly reimbursements for gym membership, hobbies, and seasonal local foods.

Why this role

The role serves multiple branches in the Bennington area, including Bennington, Manchester, Ludlow, Londonderry, and Hoosick Falls, NY.

About the employer

Heritage Family Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.